TERMS & CONDITIONS
Article 1 Definitions
“Account": The personal user account generated by the Application once the User has registered via his Google account, Facebook account or by completing the (electronic) registration form.
“Application” or “Platform”: A platform made available by the Organizer to the User for the organization of events and providing access to the use of certain Services.
“User”: Any natural person who downloads the Application and creates an Account.
“Services”: The services that the User can use after downloading the Application such as, but not limited to: purchasing tickets for an event, purchasing merchandising or credit for drinks,..
"Content": the content uploaded by a User with the intention of sharing it on the Platform, i.e.
photos, images, texts, messages,...
Article 2 Purpose of the Application
The Application is a platform intended for the overall experience of the User at one or more events organized by the Organizer.
Through the Application, the Organizer can, amongst others (but not limited to) inform the User about an event, the User can, inter alia (but not limited to) use certain Services such as
the purchase of tickets, drink credit, merchandising,... or communicate with the Organizer and with third-party Users.
Article 3 Scope
Article 4 Creating an Account
In order to use the Application, the User must create an Account by (i) logging in via his/her Google account; (ii) logging in via his/her Facebook account, or; (iii) completing the personal data in the Registration Form made available after downloading the Application.
The Registration Form must be filled in completely, accurately and truthfully.
The Organizer reserves the right to accept or refuse Registration. Registration may be refused for, amongst others, but not limited to, the following reasons:
The User does not provide the data requested for identification or the User provides incomplete or incorrect data;
The User attempts to register multiple or multiple times by using different names;
The User makes unauthorized use of the identity of a third party;
Any other reason on the basis of which the Organizer may reasonably consider that the registration cannot be accepted.
Article 5 Use of the Application and the Services
The use of the Application is reserved exclusively for Users. Only Users can use the Services offered through the Application.
Certain Services can be enjoyed free of charge, other Services require the User to have previously made a money balance available in the Application through a payment in the Application. In his/her Account, the User can view an overview of all transactions he/she has made through his/her Account. Payments are possible via ‘Bankcontact”, via the User's banking app or cash at the Event.
The User is solely responsible for all Content posted. Copyrighted material belonging to third parties may not be used without the prior consent of the owner.
The Organizer expressly reserves the right to change or remove the content of the Application (including hyperlinks), the (content of the) Services and the information entered by Users at any time and without prior notice.
The Organizer reserves the right to remove any Content from the Application and the Platform. This applies in particular, but not exclusively, to dangerous, prohibited and harmful Content; Content that does not classify within the purpose of the Application and to Content that infringes the intellectual property rights of other Users or third parties.
In order to ensure the proper and efcient functioning of the Application, the Organizer reserves the right to remove any Content related to an event after the conclusion of this Event.
Artikel 6 Costs related to the usage of the platform
The Organizer may at any time decide to make one or more of the following applications of the Application available to the Users:
Topping up the Application with money
Cancelling a ticket
Refunding the outstanding money balance from the Application to the account of the registered User;
Topping up the Application: no charge
Refund of outstanding balance from the Application to the account of the registered User: no charge
These fees will be automatically charged and deducted when transactions are carried out.
The User accepts and consents that the money balance on the Application will expire and accrue to the Organizer if the User is inactive (i.e. no check-ins and/or no spending and/or no recharging ) for a period longer than 180 days.
Article 7 Fair and Safe Use
The User will also refrain from: (i) passing on his/her Account details to third parties; (ii) registering multiple accounts by using different names; (ii) providing incorrect personal data;
using the identity of a third party or using a false name; (iv) logging in to Accounts belonging to a third party.
The User undertakes to notify the Organizer immediately of any unauthorized use of its login and password and to report any (possible) breach of the security of the Application to the Organizer without delay.
The User is solely responsible for ensuring the integrity and accuracy of the Content posted by him / her and that the Content does not violate any legal or contractual obligation. Under no circumstances may the Application be used to store or distribute illegal Content such as but not limited to:
Distributing, making available and/or offering copyrighted material such as e.g. video images, music, texts, visual material,... without the prior consent of the author via the infrastructure of the Organizer;
Distributing, making available and/or offering sexually oriented content or hateful, vulgar, racially oriented, ethically irresponsible, discriminatory or other such material prohibited by Belgian law;
It is also forbidden to use the Application to distribute software with the aim of causing damage to third parties, including viruses, trojan horses, programming code with the aim of deleting or damaging data, damaging or destroying hardware or, more generally, damaging the offered Application;
It is prohibited to interfere with access to and use of the Application in any way.
Using the Application to cause damage to the image and reputation of the Organizer and / or Service Provider is prohibited.
Discontinue the User's Account indefnitely;
Permanently terminate the User's Account;
Charge additional fees, fnes and damages;
Delete the relevant Content;
Take all necessary steps to put an end to the abuse.
The User has no means of appeal against this decision by the Organizer.
Article 8 Liability
8.1 Liability for the content of the Application
The Organizer devotes the utmost attention and care to the content of the Application.
However, this content is subject to change, may be removed at any time and is made available to you without any express or implied guarantee of accuracy. We are not liable for damages resulting from the use in any way of the content of the Application or for damages caused by its distribution, regardless of whether such content was correct or incorrect.
The Organizer devotes the utmost attention and care and attention to provide 24/7 access to the Application. However, given the technical characteristics of the internet and information technology, and the need for periodic maintenance, updates or upgrades, we cannot guarantee uninterrupted access and services. In case of interruption or disruption of access or services, we will make our best efforts to correct it within the shortest possible time. Such normally acceptable interruptions or disturbances are associated to services over the internet and cannot be considered as defects or omissions. They will under no circumstances give rise to liability for any damages or other legal remedy.
We pay the utmost attention and care to the presence of hyperlinks to third-party websites.
However, we cannot guarantee that these links work. We are not liable for the accuracy of the information published on the third-party websites. In the event of a normally acceptable interruption to the functioning of these hyperlinks, the Organizer will do everything reasonably possible to remedy this within the shortest a reasonable possible time. Under no circumstances can this give rise to liability for any compensation or recourse.
The Organizer does not guarantee the timely and legible arrival of Content that may be sent via the internal messaging system.
The Organizer cannot be held liable for loss of data due to technical failure or human error.
The Organizer cannot be held liable for the loss of assets or reputation, or for any other specifc direct, indirect or consequential damages arising out of, or in any way connected with, the use of the Application. Where applicable, we exclude warranty and liability if and to the extent permitted by applicable law.
8.2 Liability for Content posted by Users
The Organizer draws attention to the fact that it does not own the Content uploaded by Users and is therefore not liable for such Content, nor for any defects, shortcomings or its illegal nature.
The Organizer does not guarantee that any Content displayed does not infringe applicable laws or the rights or interests of third parties or visitors to the Application and cannot guarantee that any post by a User or any image uploaded by a User is correct, complete and up to date.
We disclaim all liability for Content uploaded by Users that violates third-party rights, applicable criminal law or public order and morality. If a User becomes aware of the presence of such Content and believes that his/her property rights have been violated, he/she must immediately notify the Organizer so that the Organizer can take appropriate action.
The User who has uploaded Content or posted a message is solely liable for it, as well as for any possible resulting claims or legal consequences. The User shall indemnify and hold the Organizer harmless from any claim for damages and all related costs of visitors or third parties arising from the infringement or violation of rights by the uploaded Content for which he is solely responsible.
Users may not hold the Organizer liable for content posted by other Users, conduct of other Users or Content uploaded by other Users.
In the event of a dispute with another User, the User will not hold the Organizer liable and indemnify the Organizer for any claims, demands and damages arising out of such dispute or in any way related thereto.
Article 9 Intellectual Property
The content of the Application, which originates from us, including trademarks, logos, drawings, data, product or company names, texts, graphics, etc. are protected by intellectual property rights belonging either to us or to third parties with whom we have entered into an agreement.
We respect the intellectual property rights of others and request Users of the Application to do the same. Intellectual property rights on Content posted by Users are not transferred to us, but remain with the User. However, the User grants hereby a license to other Users and to the Organizer to use the Content posted by him/her for the purposes for which they were provided.
Article 10 Other provisions
Article 11 Applicable law and competent courts
Article 12 Contact and complaints
Any complaint or dispute, on penalty of inadmissibility, should be sent by registered letter to the address above, within a period of 5 working days.